What is QA Testing?

Man smiling while doing his Software QA Testing

When it comes to the quality of a product, don’t leave anything to chance. Quality assurance testing is a process used to verify that a product is ready for release and to identify any potential problems before it reaches customers. This involves a variety of activities, such as reviewing requirements, designing test cases, executing tests, and tracking defects. All aspects must be rigorously tested, from the user interface and functionality to compatibility with other products. Custom software development can be exciting but brings with it the hefty responsibility of careful testing. By catching any errors or issues early on, QA can help ensure that the final product is of the highest quality.

How is Software QA Testing performed?

Quality Assurance testing can involve anything from checking for spelling errors in the user interface, stress testing for capacity, to usability testing to ensure all the functionality performs as intended. The goal of QA is to find and fix any software bugs and other problems, ideally in the testing phase, before they cause customer dissatisfaction or lead to system crashes to increase product quality.

Co-workers doing a Software QA Testing

There are two fundamental ways to manage the QA testing process, manual testing by a human QA tester probing the screens and functionality of the software components, or automated testing using unit testing or load testing that doesn’t require a human tester. Typically, having a human QA tester will yield better results, however, it’s more expensive and depending on your budget, may not be feasible. The other option is using testing environment composed of multiple tools to automate the process. These can be incorporated into the development process. Though developers are usually a bit opposed to spending time developing performance testing or regression testing cases, with a strong testing strategy, this approach can save a lot of time and money in re-work and spare you the wrath of end-users who ultimately end up finding the bugs you didn’t test for.

Manual QA Testing

In this approach a person works with the software testing use cases, looking for typos, and generally doing their best to try to “break” the software. The benefits of having an experienced QA Tester review the software are obvious. Their intuition, curiosity, and common sense are difficult to replicate with automated tests. Furthermore, they may come up with more types of tests as they work through the software and identify use cases that were never contemplated. Automated tests on the other hand, are very static.

The drawback is that manual QA testing is often labor-intensive and time-consuming, which can be expensive.

Woman typing on her computer

Automated QA Testing

Software automated QA testing is a process of automating the manual tasks performed during quality assurance (QA) testing. Automated QA testing tools can help your team test web and mobile applications faster and more efficiently. By automating these tasks, you can free up your team to focus on more important work, such as identifying and reproducing defects.

There are a number of different automated QA testing tools available, each with its own benefits and drawbacks. Choosing the right tool for your team can be tricky, but it’s important to find something that fits your needs. We won’t break down all the tools here, but a quick Google search will reveal the most popular tools at any given moment.

Benefits of QA Testing

It saves the company money

By identifying and fixing defects early in the development process, software QA testing can help save money.

The cost of fixing a defect found late in the software development process can be 10 times more expensive than fixing it earlier. This is due to the fact that late-found defects often require reworking code, redesigning interfaces, and retesting the entire system.

Software QA testing can help identify these defects early in the process, before they become costly to fix, in doing so, companies can save time and money on the development of their software products.

Woman having problems with her QA Testing

Improves the user experience

Software QA testing is important because it helps ensure the quality of the user experience. By testing software for errors and bugs, QA testers can help to prevent glitches and crashes that can frustrate users and damage a company’s reputation. Additionally, QA testing can identify issues with usability and design that need to be addressed before a product is released to the public. By ensuring a high-quality user experience, QA testing can help improve customer satisfaction and encourage people to return to a product or service in the future.

It makes your development team better

Developers are people, and require feedback to know where they need to improve. Also, software developers don’t always know the intricacies of the business or the problem your software is trying to solve.

In short, your developers need feedback. When they release software and don’t hear about a bug until the end-users find it, depending on your development cycles, it could be weeks or months before the developer is informed of the issue.

By having a strong software testing process, developers receive feedback on their code and implementation much faster. This is a crucial piece of the software development lifecycle. This helps them adjust the code or even their understanding of how the application is going to be used while they are still in the development of that individual component. All of the feedback provided by the tests, help them better understand user behavior and potentially reduce errors or better implement parts of the software in the future.

Man in front of the computer doing a QA Testing

It builds trust with your customers

Software testing is essential to building trust with customers. By identifying and fixing potential glitches and errors in the software, QA testers help ensure that the product works as intended and that customers’ data is safe. Security testing is becoming more important than ever as companies’ reputations are crushed by security breaches. Additionally, through comprehensive testing procedures, QA teams can identify potential vulnerabilities before they are exploited by hackers. This proactive approach builds trust among customers and helps companies stay ahead of any competition.

The Bottom Line

Software quality assurance is a critical preventive process and ignoring it is a big software development mistake. By implementing a comprehensive QA testing effort, companies can ensure that their releases have fewer software defects. Furthermore, implementing different types of testing can help to identify and fix potential problems before they erode your customers’ trust. As a result, strong program testing can become a competitive advantage.

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